Online Orders FAQ

How do I place an online order?

Add the items you want to purchase to the cart and then select checkout. This will prompt you to create an account using your active email. If you already have an account with us, log in. If you have forgotten your password, click “forgot my password.”

Select the correct delivery option for your order. The order can be shipped to you with an extra shipping charge or you can pick up your order at any of the Campus Shop locations. Please note, that pick up at the Effingham or Liberty Campus may have a slight delay due to intercampus courier service.

After you complete the checkout process, you will receive an order confirmation to your email that lets you know the order has been sent to the Campus Shop to be processed.

How does my order get processed?

After placing your order online, the order is sent to the Campus Shop for processing. To prevent fraud, the Campus Shop employee will then contact you to verify your student ID, your contact information, your shipping address, and your class schedule. It is very important that you have correct contact information on your account. If the employee cannot reach you, the order is put on hold until we have verified your information.

Once your order is confirmed by a Campus Shop employee, the order is fully processed and your credit card will be charged. The order will then be shipped to you or available for pick-up in the Campus Shop.

When does my order get processed?

Web orders are processed by Campus Shop employees during our regular business hours. No web orders are processed during weekends, holidays, or store closures. Also please note that during peak times (the first few days of class) web orders can be delayed because our employees are busy helping students in the store.  The best time to place an online order is the week before classes start. If you have a question about your web order please call 912-443-5775.