Customer Service

Bookstore Refund Policy

The original receipt must be present for all exchanges and refunds. Textbooks may be returned or exchanged during the first two weeks of class, or within seven days of purchase. New textbooks must be in their original condition, to be returned as a "new" book. Exceptions may be made, at the discretion of management, regarding used textbooks. Textbooks that are shrink-wrapped, including those with access codes, may only be returned if all components are unused.  Supplies and clothing may be returned within fourteen days of purchase, with receipt and tags attached.  They must be in their original condition, unused. Any exceptions to this policy are at the discretion of management.  Food/Drink sales are final. 

Refunds will be issued via the original method of payment.  Cash refunds over $300 will be issued in the form of a mailed check.  Returns of items purchased using financial aid must be made within the financial aid release timeframe.  Dates are posted on the Campus Shop website. 

 


Contact Support

Contact us anytime with questions or concerns via email at: stccampusshop@savannahtech.edu. You can also contact our customer service department at: 912-443-5775.

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